Privacy Notice

Last updated on: Monday 20th April 2026

Privacy Notice 

This Privacy Notice explains how Valiant Systems Group Limited (“VSG”, “we”, “us” or “our”) collects, uses, stores and protects personal data. We are committed to protecting your privacy and handling personal data in a transparent and secure manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

About us 

Valiant Systems Group Limited is a UK-based Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). We act as a data controller in respect of personal data processed for our own business purposes, and as a data processor where we process personal data on behalf of our Clients. 

Personal data we collect 

• Depending on our relationship with you, we may collect and process the following categories of personal data: 
• Identity information (e.g. name, job title, organisation) 
• Contact information (e.g. email address, telephone number) 
• Business communications and correspondence 
• Account, billing and contractual information 
• Technical information (e.g. IP address, system access logs) where relevant to service delivery 

How we collect personal data 

• We collect personal data through: 
• Direct interactions with you (e.g. enquiries, contracts, support requests) 
• Our website, email, and other communications 
• Our Clients, where you are an authorised user or contact 
• Automated systems used to deliver and secure our services 

How we use personal data and lawful basis 

We use personal data for the following purposes and lawful bases: 

Sharing personal data 

We do not sell personal data. We may share personal data with trusted third parties where necessary, including: 

• Suppliers and service providers supporting our operations 
• Professional advisers (e.g. legal, accounting) 
• Regulators or authorities where required by law 
• All third parties are required to protect personal data appropriately and only process it for authorised purposes. 

International data transfers 

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses. 

Data retention 

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual and regulatory requirements. 

Data security 

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These measures align with our Information Security Policy. 

Your data protection rights 

• You have the following rights under UK GDPR: 
• The right to access your personal data 
• The right to rectification 
• The right to erasure 
• The right to restrict processing 
• The right to object to processing 
• The right to data portability 

Contact us 

If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact us: 

Email: privacy@valiantsystemsgroup.com 

Complaints 

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). 

Review and updates 

This Privacy Notice is reviewed periodically and updated as required to reflect changes in our practices or legal obligations.